If you experience any issues connecting the site automatically, please try using the Manual connection option. You need an application password in order to connect a site manually. You can add an application password via the dashboard of your WordPress site > Users > Profile > Application Passwords.

Here are the most common reasons for connection issues:

  • If your WordPress site doesn't use the default login location, the automatic setup will likely fail. In this case, use the Manual connection option, as described above.
     
  • If you are using an additional layer of password protection for the wp-login.php file on a WordPress site, you will not be able to connect the site to WordPress MultiManager by using the manual connection method. You may see the following error in the site's WordPress dashboard:
     
    Your website appears to use Basic Authentication, which is not currently compatible with application passwords.

    To connect such sites, you will temporarily need to disable the additional layer of password protection for the wp-login.php file. You will then be able to connect the site as described above. Finally, do not forget to re-enable the additional layer of password protection for the wp-login.php file.
     
  • Some plugins, especially security plugins, may disable or interfere with the Application Password feature of WordPress, which is required by WordPress MultiManager. For example, the Wordfence plugin by default disables this feature. You need to uncheck the Disable WordPress application passwords option in the plugin options if you wish to use the WordPress MultiManager toolkit along with Wordfence. Other security plugins likely have a similar setting that will allow you to establish the connection.